Operator app · demo sessionAuth stub — Auth0 is Sidra-greenlit-only
Operator overview
Fleet at a glance.
Live agents, active handoffs, recovery rate, operator load. Powered by the same SSE pipeline driving /demo/live.
Live agents
12
across northwind-public
Active handoffs
3
open in inbox
Recovery rate
96.2%
last 30 days
Median assist
4.8 s
time human held the wheel
P95 assist
18 s
slowest 5%
P99 assist
47 s
tail latency
Resolved (30d)
387
agent resumed
Escalated (30d)
31
walked the chain
Live audit feed
Tenant: northwind-public
- Audit feed quiet — kick off a handoff at /demo/live.
Operator load
- Maria Chen3.9 s median142
- Jordan Liu5.1 s median88
- Priya Subramanian4.4 s median67
- Eli Marston8.7 s median12
Stuck reasons (30d)
| Reason | Count | Median solve |
|---|---|---|
| salesforce_2fa | 78 | 4.2 s |
| cloudflare_turnstile | 64 | 3.1 s |
| deploy_approval | 41 | 12.4 s |
| bank_otp | 29 | 5.7 s |
| cookie_consent | 122 | 0.0 s · auto |
Quick actions